FAQs
Whether you're a DIY enthusiast or a professional painter, here our experts answer some of our most frequently asked questions. If you can't find the answer you're looking for here, reach out and contact us, we're happy to help.
How long will my order take to arrive?
We work hard to get your order to you as soon as we can!
Orders placed before 12pm will be shipped the same day. Please allow 2-3 business days for delivery.
Can I collect my order?
We offer a click and collect option from the Aalto stores in Penrose, Auckland and Christchurch.
To place an order for click and collect, simply select this option and choose your store at the checkout.
Same day click and collect is available for orders placed before 12pm, Monday - Friday only. You will receive an email when your order is ready to collect, but if you require it urgently contact our team.
Do you ship internationally?
Not yet, but we're working on it! Currently we only ship within NZ.
Where can I purchase Aalto paint?
You can purchase Aalto paint and order colour samples right here on our website, at an Aalto store, or one of our resellers.
Find a full list of Aalto stockists here