Delivery Information

 

New Zealand

We offer free shipping on all paint orders and orders for brushouts within NZ
There is a small charge for shipping Aalto fandecks

Delivery takes 2-4 business days from date of order, depending on your location
Please remember that during very busy times, delivery may take longer and delays in the courier service are out of our control however if you have any queries about your order please contact us and we will be happy to assist you

Australia

We are able to ship Aalto waterbased paint to all areas of Australia
Unfortunately we are unable to ship testpots to Australia

- 10 litres $135/each
- 4 litres $95/each
- 2 litres $65/each
- 1 litre $45/each
- Fandeck $25/each

Delivery takes 5-20 working days from date of order, depending on your location
Please remember that during very busy times, delivery may take longer and delays in the courier service are out of our control however if you have any queries about your order please contact us and we will be happy to assist you

Items in your order may be subject to taxes, custom duties and fees levied by the destination country ("Import Fees")
The recipient of the shipment is the importer of record in the destination country and is responsible for all import fees

Returns & Exchanges

Due to the nature of our product (custom tinted paint) we are unable to offer returns or exchanges if you change your mind
If the product is faulty or arrives damaged, please contact us as soon as possible to arrange a refund or replacement products

Cancelling Your Order

If you wish to cancel your order, please contact us as soon as possible on info@aaltopaint.co.nz or 0800 761 333
If you cancel your order prior to your order being completed and despatched, you will receive a full refund

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