We offer free shipping on all orders $300 and over. All other orders will be charged the below shipping fees:
Delivery takes 3-7 business days from date of order, depending on your location. Please remember that during very busy times, delivery may take longer and delays in the courier service are out of our control.
We ship Aalto waterbased paint to all areas of Australia. Unfortunately we are unable to ship wallpaper or oil based paint to Australia.
Delivery takes 5-20 working days from date of order, depending on your location. Please remember that during very busy times, delivery may take longer and delays in the courier service are out of our control.
Items in your order may be subject to taxes, custom duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all import fees.
Due to the nature of our product (tinted paint and imported wallpaper) we are unable to offer returns or exchanges if you change your mind.
If the product is faulty or arrives damaged, please contact us as soon as possible to arrange a refund or replacement products.
If you wish to cancel your order, please contact us as soon as possible on firstname.lastname@example.org or 0800 761 333. If you cancel your order prior to your order being completed and despatched, you will receive a full refund.
We also have the option of collecting your order from our Penrose and Papakura stores. There is no charge for this, we will email you when your orders ready to collect.